Our business process designers start by analysing what you do to recreate and automate your flow in Adaworx.
One bite at a time. We break down your current processes into manageable pieces and then rebuild them on Adaworx for you.
This is where we map out your Eutopia Process. This is where you can get creative, just ask yourselves where you want to be and we will build your Eutopia Process for you.
Here we analyse what parts of your process should be automated to save you time. Adaworx can even help you with an automated continuous improvement programme which notifies stakeholders via email, SMS or even a posted letter.
Whatever the challenge, wherever you are located, we work with you for the long term to deliver solutions that are tailored to your unique needs to create business advantage in your market.
We combine new insights, new technologies and new ways of working to join up the dots seamlessly, putting you in control. Adaworx gives you a clear view of performance and allows you to manage everything in one place.
We are different - for a good reason !
You can buy a ‘report only’ system, which are really prevalent, especially for workflow management. These will report and raise alarms for you but they don’t communicate, manage and ‘do something’ to keep your work on track. They don’t offer simple clickable messages to escalate to your relevant people. Adaworx will ‘do it’ under your own process map, and communicate directly to your staff, suppliers or partners.
Live Trackers provide you with 24 hour monitoring. If your work isn’t going to schedule, then Adaworx communicates with you. If you or one of your team is on holiday, he/she may only want ‘disturbing’ when things are going wrong, they no longer have to dial in and check reports. Adaworx will alert you if there are problems, if only to keep you aware that there were issues but your team are now dealing with it.
Imagine you are a plumber at a property and you need a part for a rare type of heating pump. Most systems would give you a list of suppliers to call and see if they have it in stock. Adaworx would simply activate a Dynamic Action to communicate with your suppliers. An email or SMS is sent with the part description. If they have it in stock your supplier simply ‘clicks the link’, and Adaworx orders it for you. Adaworx actually does the work, not report on it.
These are generated to any type of formula when process change occurs rather than filling in forms to generate a report. This is another level of automation that most systems can not give.
With Adaworx you can expose your process interface to your own (or any other) website. This allows your customers to button-click events to change your workflow. You can even dynamically jump from one process to another. This allows your customer to initiate everything from complaints to enquiries which will all have their own process map. Let’s say you have a customer who wishes to raise a complaint (or a nice review), they just click the relevant button. Your customer will now be taken to a landing page where you can ask the questions that will allow your team to quickly and efficiently communicate the correct response. You can even track these processes providing you with the ‘Vision for Decision’.
Simple, functional interface hides a complex engine
Full awareness is communicated whether online or offline !
Thousands of work cases handled with ease
Powerful database optimised for fast data integration
Optional SMS Communications available for instant communication.
Customer Service Team on hand to help
We speak to business owners every day. The one thing that they tend to say is: ‘I need another me’. Well, we can’t provide another you. What we can do is distil what you do into small steps that any reasonably intelligent person can follow. This means that others can replicate your process. They can then do what you do.
Businesses need to be able to scale. Without process management scaling can be horrendous. Let’s look at one of the most scalable businesses in the world: McDonald’s scales very well... Why? Because they detail every part of their processes to the nth degree. This gives them the magic word for scaling: ‘Repeatability’.
When companies look at their exit strategy they inevitably value their business incorrectly. If they have processes in place that are repeatable and scalable then their business is simply worth more. This is because they don’t have to be there for the business to function.
You get the two most important things in any business. 1. More time. 2. More Revenue.
Vilfredo Pareto was an Italian Economist who gave us the 80/20 rule. It applies everywhere and especially in your business. Let’s use this rule to look at how you generate revenue. Only 20% of the tasks you perform are going to build 80% of your revenue. You should try to focus your activities on revenue, not emailing and building lists. Let Adaworx do it for you.
By employing another person you could achieve the same results but this is where you have to look at your worth. If your hourly rate is £75 then you would hire a cleaner for £20 per hour so that you can save £55 per hour. Obvious right? Well if you let Adaworx do the mundane tasks for you then you now have a new employee who never sleeps and never calls in sick.
The Adaworx system has revolutionised how our Funeral company operates. We have much greater efficiency and we are applauded on our improved professional approach to our business, thanks to Adaworx.
Adaworx powered a pension transfer business I was involved in with a high degree of efficiency and autonomy. We created dynamic actions to chase clients and associates and the document management capability meant we could isolate access to those allowed. It is an incredible platform.
The guys over at Adaworx have provided us with great support and very quick response times. During and after your installation the Adaworx team are always there to support you.
The Circuit Hub,22 Quarry Road,Irvine. KA12 0TH